Business Seminar "Telephone Etiquette"

Today we are inundated with seminars for Social Media & Social Networking such as Facebook, Twitter, and Linked-in.  These are great, but there are some businesses where you need to have “live” people answering the phones.  People with a friendly voice, people who can “sell” your company over the competition, people who actually talk to your customers and clients, listen to what they are saying and help them find the answers to their questions.
 
Do you realize that the lifeline to all business is your customer?  Therefore, the way you and your employees answer the “desk” phones and communicate can determine in a matter of seconds the impression your customers and associates have about you and your organization, whether you’re a for profit business or a non-profit.
 
Isabel Jackson, Vice President of The Essex Group, will reveal why it’s so important for your business to learn telephone essentials that will give your company an advantage over your competitors. Learn the latest techniques to effectively make the Best Impression for your company!