Many processes and strategies apply equally to those businesses that sell products and those that sell services. However, for a service-based small business, the intangible product is that provided by the owner. In other words, “you” are the product, so you are selling or providing what you do (not a product that you manufacture or distribute).

This webinar with SCORE Mentor Eric Munro will focus on identifying the key activities you must develop to run your service-based business profitably.

You’ll learn to find and target your client base, build strong relationships with clients, define the potential value of the service you offer, and more.